Business Office Contact Information

Retail Store Corporate Offices in Owenton, KY . . . . . . . .    859.282.5555 *         Email Contact Form
Website ECommerce Operations in Florence, KY . . . . . .    859.282.5550 *

*IMPORTANT NOTE: Personnel in these two offices are not able to assist with website orders, refund issues, returns or other website related questions, problems or concerns. We're sorry but phone calls and messages regarding orders placed online made to these two offices cannot be responded to at this time of year. All matters relating to orders placed on this website should be directed to our Customer Care center either via EMAIL, LIVE CHAT or PHONE.

Website Operations & ECommerce Related Inquiries
For all matters related to our website or ecommerce inquiries send an email to Brad Butler.

Supplier& Merchandise Inquiries - Retail Stores
If you are a supplier or manufacturer of merchandise you'd like us to consider carrying in the Halloween Express seasonal retail stores, send an email to Holly Bowling.

Supplier& Merchandise Inquiries - Website
If you are a supplier or manufacturer of merchandise you'd like us to consider carrying on this website, send an email with all relevant information to Jennifer Wells.

Advertising Inquiries
For all advertising matters including advertising related to Halloween Express seasonal retail store operations (e.g. radio, tv or other media advertising buys during the Halloween season), call our Corporate Offices at 859.282.5555 and select option 4. As an alternative, you can use this form: Business Office Email Contact Form

Retail Store Franchise Inquiries
If you would like more information on purchasing a Halloween Express franchise, click here. Be sure to include your name and valid email address. We will email additional information to you.

Press and Media Inquiries - Seasonal Retail Store Related
To call for interviews or information relating to the retail store operations, send an email to Holly Bowling.

Press and Media Inquiries - Website Related
To call for interviews or information relating to our website operations, send an email to Brad Butler.

Website Affiliate Program
To enroll in or for additional information on our Website Affiliate program, Click Here. If you have questions about our Website Affiliate Program, Click Here.

Retail Store Employment Verification
We cannot verify employment for seasonal employees working for franchise owned stores. For company owned stores, all employment verification requests must be submitted in writing to our seasonal retail store business office address listed below. We do not accept phone calls, emails or faxes for employment verification.

Website Operations Employment Verification
All employment verification requests for personnel who worked in our ecommerce operations center based in Florence, KY must be submitted in writing to our website operations center business office address listed below. We do not accept phone calls, emails or faxes for employment verification.

Mailing Addresses
Please note that our website and seasonal retail store operations are independent of each other. Each entity has its own management team, facility and mailing address.