Send Us an Email

Use this form if your question or comment is related to our Online Website Operations.

Use the form below to submit your question. To expedite the processing of your question, it is important to choose the most relevent reason from the drop down list. Your communication will be sent to the appropriate department based on the reason you select from the drop down list. Also, be sure to include as much information as you can including order number or product id number along with your full name and shipping address if you are writing about an order. While we try to respond to all requests within 60 minutes or less, that isn't always possible. Rest assured we will respond to your email just as quickly as possible. Remember too to include a valid email address so we can respond back to you.

This form is only for questions relating to our online website operations.
If your question or comment relates to any of the Halloween Express seasonal retail locations, click here.

Your First and Last Name:

Order #:

E-Mail Address: (Please double check to make sure it is valid.)

Choose the reason for your email from this drop down box. It is IMPORTANT to choose the most relevent.
General Question Assistance with Shopping Costume Description Sizing Question Shipping and Tracking Missed Halloween Delivery Guarantee Login Problem/Reset Password Request Website Problem Returns/RMA Number Multiple Bank Card Charges Order Status Question Wrong Item Received Partial Order Received Missing or Broken Item Received

Type your question here. It is important to be specific so we have enough information to research your question or concern if appropriate. When finished, click on the SUBMIT button.