Halloween Express Store in Columbia, SC
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Comments about Halloween Express Columbia:
I was hoping for a fun family outing to pick out Halloween costumes. My children loved this store at first, but after walking around, there were very, very few costumes in their size (age 4). Then they got bored and we had to make quick selections and leave in a hurry. After spending a lot of money and leaving, I checked a few online sites and realized we had OVERPAID BY 50%! That is ridiculous! I expect higher prices in a retail store but not to this extent, which to me is extortion. I called the store to discuss this matter and was rudely informed there was nothing they could do, not even immediately after the purchase. I'm fairly certain this is illegal and purchasers have time to return items after such a brief period of time (so-called "buyer's remorse" law) - less than an hour. Regardless, I was just hoping for some offer of a store credit for some decorations or accessories or SOMETHING as a consolation for spending so much money IN EXCESS of what I "should" have paid, but was told there was "nothing they could do". Well, you won't get our business anymore or anyone I talk to - we will be spending our hard-earned money at stores with better customer service and prices that are more reasonable. I will definitely spread the word.