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All content on this site is available, via phone, at 1-980-580-6310. . If you experience any accessibility issues, please contact us.

Returns & Refunds

General Requirements For Returns:

  • Requests must be made within 30 days from the day the order is placed.
  • Customer Service must authorize refunds and returns in advance.
  • Returned items must be shipped back within 30 days from the date that the return has been authorized.
  • All products must be returned with original labels affixed.
  • Returns must include the name of the original purchaser.
  • Refunds will exclude shipping and handling fees.

Contact Information

We're here to help. Feel free to reach out to us with any questions or concerns.
Contact Form

Toll-Free: 1-844-760-6691
  • Mon-Fri 9AM-4PM CST
  • Sat-Sun Closed

Address Information

Halloween Express
4206 South 108th Street,
Omaha, NE 68137