Customer Service When it Matters.
At Halloween Express we stock more costumes in more sizes and more styles than anyone for Halloween but as one of the largest costume retailers in the country, we also offer costumes, accessories and party supplies for virtually every holiday or event you can imagine and we do it year round.
In fact, no matter the holiday or event, we stock the unique and hard to find costumes, props and decorations in styles and sizes no one else has.
That's why you'll find all of the latest styles and hard to find costumes and accessories right here in one place.
Shop New for 2021 Costumes
If you have a question about an item you see on our website or have a request, our team of Halloween specialists are here to help. You can reach us by phone, email or even Live Chat. During the Halloween season we're open 7 days a week to assist you. You can place your order here online or you can give us a call. Our call center is staffed by knowledgeable personnel who know what they're talking about. And if we can't answer your question, we'll follow-up. After the sale we want you to be satisfied with your purchase. We understand problems occasionally occur with orders and deliveries. We also understand that sometimes customers change their mind. Our commitment is to provide the best, hassle-free resolution we can. Simply put, if you purchase an item online on this website and are not satisfied with your purchase, you can return the item to us within 30 days for a refund. While we have a liberal return policy, there are some limitations so we encourage customers to make sure they review the details of our return policy here on our site.